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Terms
of Service
Allusion Entertainment provides virtual web hosting to numerous clients, and we
have a responsibility to protect each client and to provide the best services
available. The following Terms of Service were designed to ensure that these
obligations are met.
These Terms may be revised from time to time. A customer's use of Allusion
Entertainment's services after changes to the Terms are posted on Allusion
Entertainment's web site, www.allusionentertainmenthosting.com,
will constitute the customer's acceptance of any new or additional terms that
result from those changes.
PAYMENT POLICY
All accounts are set up on a pre-pay basis. All pricing is guaranteed for the
term of pre-payment. The customer is responsible for all money owed on the
account from the time it was established to the time that the customer notifies
Allusion Entertainment in accordance with the cancellation procedures below of
the termination of services. All payment is in U.S. currency.
All services will be automatically renewed on their contract renewal date unless
previously cancelled by either party according to the cancellation procedures
outlined below.
30 DAY MONEY BACK GUARANTEE
We offer a 30 day money back guarantee on all our accounts. If you decide to
cancel your account for any reason within the first 30 days we will provide you
with a full refund of all hosting costs paid by you to Allusion Entertainment.
Cancellation of your account must be in accordance with the guidelines below,
must not be due to a Terms of Service violation, and must be received by
Allusion Entertainment within 30 days from the date of signup.
NETWORK UPTIME GUARANTEE
The Allusion Entertainment upstream providers guarantee that our network will be
available at least 99.5% of any full month. If that goal is not met, Allusion
Entertainment will pass 100% of the credit from the upstream providers to its
clients in a pro-rata fashion.
CANCELLATION
All
cancellation requests must be submitted by one of the following methods:
-
You may submit
a cancellation request via our on-line form at
http://www.Allusion
Entertainmenthosting.com/cancel.htm
-
You may fax a
cancellation request to 1-707-885-0362
(Fax should be addressed to "Billing Dept.")
-
You
may send a cancellation request to the following address:
Allusion
Entertainment
1515 TRINITY AVE.
PORT
ARTHUR, TEXAS 77642
USA
Cancellation
requests that are sent via email will not be processed.
Allusion Entertainment reserves the right to cancel service at any time. All
fees paid in advance of cancellation will be pro-rated and returned. Any
violation of policies which results in extra costs will be billed to the
customer (i.e. reconfiguration of server, etc.)
CONTENT
Allusion Entertainment is committed to providing a family friendly environment
on the web. We are strict about our acceptable content because of this
commitment. Never before have we been so bombarded with pornography and morally
degrading material than by way of the Internet. We want no part of it.
All services provided by Allusion Entertainment may be used for lawful purposes
only. Transmission, storage or presentation of any information, data or material
in violation of any United States Federal, State or City law is prohibited. This
includes, but is not limited to: fraudulent material, copyrighted material,
material we judge to be threatening or obscene or material protected by trade
secret and other statute. The subscriber agrees to indemnify and hold harmless
Allusion Entertainment from any claims resulting from the use of the service
which damages the subscriber or any other party.
All pornographic content and sex-related merchandising is prohibited on all
Allusion Entertainment servers, whether legal or illegal. This includes sites
that may infer sexual content or links to adult content elsewhere. In addition,
sites containing profanity or vulgar language are also prohibited.
Sites that promote any illegal activity or present content that may be damaging
to Allusion Entertainment servers or any other server on the internet are
prohibited. Links to such materials are also prohibited. Examples of this
material include pirated software, hacker programs or archives, and warez sites.
It is also prohibited to engage in activities, whether lawful or unlawful, that
Allusion Entertainment determines to be harmful to its subscribers, operations,
reputation, goodwill, or customer relations.
Allusion Entertainment will be the sole arbiter as to what constitutes a
violation of these provisions.
COMMERCIAL
ADVERTISING E-MAIL
The sending of unwanted/unsolicited bulk and/or commercial messages over the
Internet (spamming) is STRICTLY prohibited. This includes sending spam from or
through an Allusion Entertainment server or using an e-mail address or domain
that is maintained on an Allusion Entertainment machine as reference. Spam has a
negative impact on consumers and on our systems. It depletes server resources
and opens Allusion Entertainment up to denial of service or "nuke"
attacks from recipients of spam. In connection with this policy, the following
activities are also prohibited:
-
Maintaining an
open SMTP relay.
-
Forwarding or
posting "chain letters" (multiple forwarding) of any type.
-
Attempting to
cancel, supersede, or otherwise interfere with e-mail messages other than
one's own.
-
Engaging in
harassment, whether through language, frequency, or size of messages.
-
Forging or
misrepresenting message headers, whether in whole or in part, to mask the
originator of the message.
Allusion Entertainment will be the sole arbiter as to what constitutes a
violation of this provision.
IRC
We
currently do not allow IRC or IRC bots to be operated on our servers.
SERVER ABUSE
Any attempt to undermine or cause harm to a server, or customer, of Allusion
Entertainment is strictly prohibited.
ABUSE
OF SERVER RESOURCES
Running programs in the background on a Allusion Entertainment's server without
Allusion Entertainment's prior written authorization, or running chat rooms,
Internet Relay Chat, IRC bots, more than 1,000 emails a day and the like are not
acceptable uses of Allusion Entertainment's servers. Usage of scripts or other
utilities to direct pointed domain names to subdirectories without prior
authorization from Allusion Entertainment is prohibited. Allusion Entertainment
can set an additional domain name to be pointed to your site's IP address for a
one time $25 setup fee.
Should any client on Allusion Entertainment's network use network or system
resources beyond those explicitly provided to them by Allusion Entertainment,
including but not limited to, disk space or data transfer allowances, Allusion
Entertainment reserves the right to reclaim the resources, if possible, and make
reasonable efforts to recover any costs and/or block continued use of the
additional resources.
We do not want to limit your success. In fact our goal is to assist you in any
way we can to ensure the success of your site. However, you should understand
that your site is on a shared server with other sites. Any abuse by one user
will affect all other clients on that server. If there is ever a problem we will
make every reasonable effort to remedy the situation in a mutually beneficial
way. Allusion Entertainment will be the sole arbitrator in these matters.
BACKUPS
Full backups are made weekly. No guarantees are made of any kind, either
expressed or implied, as to the integrity of these backups. Backups are made for
server restoration purposes only. It is the clients' responsibility to maintain
local copies of their web content and information. These backups can be made
easily by the client in the "Site Management" section of the control
panel. If loss of data occurs due to an error of Allusion Entertainment,
Allusion Entertainment will attempt to recover the data for no charge to the
subscriber. If data loss occurs due to the negligence of the client in securing
their account or by an action of the client, Allusion Entertainment will attempt
to recover the data from the most recent archive for a $75.00 fee.
IP NUMBERS
Allusion Entertainment maintains control and any ownership of any and all IP
numbers and addresses that may be assigned to the client and reserves in its
sole discretion the right to change or remove any and all IP numbers and
addresses.
LIMITATION OF LIABILITY
Allusion Entertainment shall not be responsible for any claimed damages,
including incidental and consequential damages, which may arise from Allusion
Entertainment's servers going off-line or being unavailable for any reason
whatsoever. Further, Allusion Entertainment shall not be responsible for any
claimed damages, including incidental or consequential damages, resulting from
the corruption or deletion of any web site from one of Allusion Entertainment's
servers. All damages shall be limited to the immediate termination of service.
JURISDICTION
The validity and effect of this Agreement shall be governed by and construed and
enforced in accordance with the laws of the State of Utah, without regard to its
conflicts of laws principles.
Any suit, action or proceeding concerning this agreement must be brought in a
Utah State or Federal court located in Utah County, Utah, and each of the
parties hereby irrevocably consents to the exclusive jurisdiction of such courts
(and of the appropriate appelate courts there from) in any such suit, action or
proceeding and irrevocably waives, to the fullest extent permitted by applicable
law, any objection which it may now or hereafter have to the laying of the venue
of any such suit, action or proceeding in any such court that any such suit,
action or proceeding which is brought in any such court has been brought in an
inconvenient forum.
REFUSAL OF SERVICE
We
reserve the right to refuse, cancel, or suspend service at our sole discretion.
All
Sub-Networks, distributive hosting sites and dedicated servers of Allusion
Entertainment must adhere to the above policies.
Failure
to follow any term or condition will be grounds for immediate account
deactivation.
Any
questions or complaints about violations of our policies should be referred to abuse@Allusion
Entertainmenthosting.com. Each complaint will be investigated.
COPYRIGHT NOTICE
Allusion Entertainment
1515 Trinity Ave
Port Arthur, Texas 77642
All rights reserved. Privacy Policy
Copyright
1999-2002 Allusion Entertainment
All Rights Reserved. Legal
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